Our People
Values Driven

Douglas Webster, PhD, CUDE

Senior Strategist, Enterprise Risk Management


253.200.0418  | Doug@creditunionstrategicplanning.com


All people have profound experiences that shape their genesis of identities, careers, and lives. In 1975 Doug escaped a burning C-130 airplane in the Fall of Saigon. The attack on his plane ended airlift evacuations, directly leading to the evacuation of remaining American personnel by helicopter. Doug’s profound value of human life matched with a study of good management practices guided the focus of his career to service beyond the military.

He is an international Enterprise Risk Management (ERM) expert. For the past 20 years, Doug has been consulting to federal and state agencies, public and private companies- and now credit unions. His astounding career is exemplified in the bipartisan support he received during his appointment to the role of CFO of the U.S. Department of Labor and then as CFO of the U.S. Department of Education by two Presidents of the United States of America. Doug also served as USAID's Director of Risk Management increasing the impacts of the $20 billion in grants USAID provides annually to save lives, reduce poverty, strengthen democratic governance, and help people emerge from humanitarian crises.

Five years ago, Doug developed a new practice called Value-Based Management, which is the focus of his fourth book being released by Wiley and Sons in January 2020. He previously co-authored books on cost management, change management, and ERM.

A commitment to making the world a better place through service led Doug to become a board member at one of the largest U.S. credit unions and subsequently a Credit Union Development Educator (CUDE) through the National Credit Union Foundation. His goal in providing ER and  Value-Based Management consulting to credit unions is to mitigate the risk and increase the impact of entering the field of Community Development.

Doug holds a bachelor's degree in engineering, a master's in systems management, and a doctorate in business administration. His certifications include Project Management Professional, Certified Government Financial Manager, Certified in the Governance of Enterprise IT, and Prosci Organizational Change Management. He has been an adjunct professor at Central Michigan University, George Washington University, and Troy State University.

Doug and his wife of 44 years have called Virginia home for the past 30 after living in the Philippines for seven. They are avid world travelers having visited and worked in over 40 countries.

CU Strategic Planning | 535 Dock Street, Suite 209 | Tacoma, WA 98402 | (253) 200-0418